prana
skincare clinic

Privacy Policy

 

for PRANA Skincare Clinic

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Last Updated: 2022

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Welcome to PRANA Skincare Clinic’s website. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information from you:

Personal Information

• When you schedule an appointment, purchase products, or contact us via our website, we may collect personal information, such as your name, email address, phone number, and mailing address.

Financial Information

• When you make purchases, we may collect payment details. We use secure third-party payment processors and do not store full payment information.

Health Information

• We may collect health-related information necessary to tailor our services to your needs, such as skin type, medical history related to skincare, and any allergies.

Website Usage Information

• We may automatically collect certain information through cookies and analytics tools, including your IP address, browser type, referring website, and pages visited on our site.

2. How We Use Your Information

We use your information to:

• Provide and improve our services, including personalized skincare recommendations.

• Process payments and manage transactions securely.

• Communicate with you regarding appointments, offers, and updates.

• Respond to your inquiries and provide customer support.

• Conduct market research and analyze website usage to improve our services.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as outlined in this policy.

3. How We Protect Your Information

We implement a range of security measures to protect your personal information. These include secure servers, encryption, and restricted access to sensitive data. While we take these measures seriously, please note that no online data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Disclosure

We may share your information with trusted third parties, such as payment processors, website analytics providers, and healthcare professionals within PRANA Skincare Clinic, who assist us in operating our business. These parties are obligated to keep your information confidential.

We may also release information when required by law, to enforce our site policies, or protect our or others' rights, property, or safety.

5. Cookies and Tracking

Our website uses cookies to enhance user experience, improve site functionality, and analyze website traffic. You can choose to disable cookies in your browser settings, though this may affect your experience on our site.

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make such a request, please contact us using the details below.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of our services after changes are posted constitutes your acceptance of the new terms.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

PRANA Skincare Clinic
1595 Bedford Hwy
info@pranaspa.ca
902-406-9526